Privacy Policy

1. Introduction

This Privacy Policy applies to your use of the App and related services provided through it.

It explains how information is handled when you use features such as drawing a quote, requesting an AI-generated interpretation, saving readings, purchasing credits, or contacting support.

2. Information We Collect

We may collect the following categories of information.

2.1 Information You Provide

We may collect information you choose to provide directly in the App, including:

• optional text you enter to guide an interpretation;
• selected focus areas or categories;
• information you include when contacting support.

Readings you choose to save are stored locally on your device and are not uploaded to MomentEcho merely because you save them.

Please do not submit sensitive personal information through optional text fields.

2.2 App Usage Information

We may receive limited server-side information needed to provide and operate the App, including:

• when you request an interpretation;
• the selected quote, selected focus area or category, and any optional context included in that request;
• when credits are used or added in connection with interpretation requests or purchases.
• limited request-status and operational information necessary to deliver, secure, and troubleshoot the service.

We use this information only as needed to provide, operate, and maintain the App.

2.3 Purchase Information

If you purchase credits through the App, we may receive limited transaction-related information needed to confirm the purchase and update your available credit balance, such as:

• product purchased;
• transaction status;
• purchase timestamp;
• credit balance changes.

In-app purchases are processed by Apple.

We do not receive or store your full payment card details.

2.4 Device and Technical Information

We may receive limited technical information necessary to operate the App, such as:

• device type;
• operating system version;
• app version.

3. How We Use Information

We use information we collect to:

• provide the App’s core features;
• generate AI interpretations based on a selected quote and any optional input you provide;
• support the local saving and display of Readings on your device;
• process and validate credit purchases;
• maintain App reliability and security;
• respond to support requests;
• comply with legal obligations and enforce our terms.

4. AI-Generated Content

The App allows you to request AI-generated interpretations based on a selected quote and, if you choose, additional context you provide.

To provide this feature, relevant input may be processed through our backend and AI service providers.

We use this information only as needed to generate and return the requested interpretation and to operate the feature.

MomentEcho sends requests to the OpenAI Responses API with store:false.

The store:false setting does not mean Zero Data Retention (ZDR).

OpenAI’s abuse-monitoring logs may be retained for up to 30 days by default.

They may be retained longer only when required by law or when necessary to protect the service or third parties.

AI-generated content is automatically produced and may be imperfect, incomplete, or inappropriate in some cases.

It is provided as an AI-generated interpretation or perspective for informational purposes only and should not be relied on as factual, medical, mental-health, legal, financial, or other professional advice.

5. Purchases and Payments

Credits purchased in the App are processed through Apple’s in-app purchase system.

We receive only the information necessary to verify the transaction and update the credit balance associated with your use of the App.

We do not collect or store full payment card numbers or other full financial account details.

Billing and payment processing are handled by Apple in accordance with Apple’s own systems and policies.

6. Data Storage and Retention

In the current version of the App, saved readings are stored locally on your device.

Certain service-related information, including information related to credits, purchases, and AI processing, may also be processed or stored on our backend systems or through service providers acting on our behalf, only as needed to provide and operate the App.

We retain information only for as long as reasonably necessary to provide the App, operate its features, comply with legal obligations, and maintain service reliability and safety.

7. Sharing of Information

We do not sell your personal information.

We do not share your personal information for third-party advertising purposes.

We may share limited information with trusted service providers when necessary to operate the App, including providers that support:

• cloud hosting and infrastructure;
• AI processing;
• purchase verification and related entitlement handling;
• customer support communications.

We may also disclose information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect the rights, property, or safety of users, third parties, or the App.

8. Your Choices

You may choose to:

• stop using the App at any time;
• avoid entering optional text into interpretation fields;
• delete locally stored saved readings from your device;
• contact us with privacy-related questions or requests.

If you would like to make a privacy-related request, please contact us at the email below.

9. Children’s Privacy

The App is not directed to children who cannot lawfully consent to the processing described in this policy.

Where local law requires permission from a parent or guardian, that permission is required before use.

If you believe a child has provided personal information without the consent required by applicable law, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the Effective Date above and post the revised version in the App and on the website.

We encourage you to review this Privacy Policy periodically for updates.

11. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, you may contact us at:

privacy@momentecho.app